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Terms & Conditions

  1. This website can be accessed at (the “Website”) and is owned and operated by Waterways Alberton (“Waterways”, “we”, “us” and “our”).
  2. These Website Terms and Conditions (“Terms and Conditions”) govern the ordering, sale and delivery of Goods, and the use of the Website.
  3. These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”).By using the Website and by clicking on the “Checkout” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
  4. The Website enables you to shop online for an extensive range Plumbing Materials, Taps, Toilets etc. (“Goods”).

Registration and use of the website

  1. These terms and conditions shall govern the use of our website.
  2. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part thereof, you must not use our website.
  3. If you are under 18, you will need to get your parent(s)/guardian(s) permission before contacting and interacting with us on this website.


Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookie requirements as set out below.

  1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  4. We use cookies for the following purposes:
    1. authentication – we use cookies to identify you when you visit our website and as you navigate our website;
    2. status – we use cookies to help us to determine if you are logged into our website;
    3. shopping cart – we use cookies to maintain the state of your shopping cart as you navigate our website;
    4. personalization – we use cookies to store information about your preferences and to personalize our website for you;
    5. security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
    6. analysis – we use cookies to help us to analyse the use and performance of our website and services.


Most browsers allow you to refuse to accept cookies and to delete them. The methods for doing so vary from browser to browser, and from version to version. You should be able to manage your cookies such as blocking and deleting cookies via these links:

Blocking all cookies will have a negative impact on the usability of our websites. If you block cookies, you will only be able to use limited features on our website.


  1. Subject to the express provisions of this notice, we, together with our licensors, own and control all the copyright and other intellectual property rights on our website and the material on our website.
  2. All the copyright and other intellectual property rights on our website and the material on our website are reserved.
    1. You may:
      1. view pages from our website in a web browser;
      2. download pages from our website for caching in a web browser;
      3. stream audio and video files from our website;
    2. Other than as specifically allowed by the other terms in this notice, you may not download or print any material from our website.
    3. You may only use our website for your own personal purposes, and you must not use our website for any other purposes such as commercial benefit.
    4. Except as expressly permitted by this notice, you may not edit or otherwise modify any material on our website.

Intellectual Property and Restrictions on Use

This website contains information which is owned by and licensed to including but not limited to text, design, layout, graphics, organization, magnetic translation, digital conversion and other information related to the website. This information is protected under applicable intellectual property laws and reproduction, distribution, publication or any other use other than in accordance with the next paragraph is strictly prohibited.

You are granted a non-exclusive, non-transferable, revocable license to access and use this website strictly in accordance with these Terms; to use this website solely for personal, non-commercial purposes; to download or print out information from the website solely for personal, non-commercial purposes, provided that all copyright and other intellectual property notices therein are unchanged.


You may not create a link to a malicious or undesirable website from this website.


  1. Unless you own or control the relevant rights in the material, you may not:
    1. republish material from our website (including republication on another website);
    2. sell, rent or sub-license material from our website;
    3. exploit material from our website for a commercial purpose;
    4. redistribute material from our website.
  2. We reserve the right to limit access to parts of our website, or even the website in its entirety, at our discretion. You may not circumvent or attempt to circumvent any access control mechanisms on our website.


  1. You may not:
    1. use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
    2. use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
    3. use our website to copy, host, transmit, publish or distribute any material which consists of (or is linked to) any malicious computer software;
    4. access or scrape our website with any robot, spider or other automatic methods, except for the purpose of indexing search engines;
    5. use data gathered by our website for any direct marketing activities (including without restriction direct mail, email, telephone or SMS marketing.)
  2. You must ensure that all information you give us through our website, or in relation to our website, is true, accurate, updated, complete and non-misleading.


  1. We do not warrant or represent:
    1. the completeness or accuracy of the information or advice published on our website;
    2. that the material on the website is up to date; or
    3. that the website or any service on the website will remain available.
  2. We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time at our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
  3. To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.


  1. Nothing in these terms and conditions will:
    1. limit or exclude any liability for death or personal injury resulting from negligence;
    2. limit or exclude any liability for fraud or fraudulent misrepresentation;
    3. limit any liabilities in any way that is not permitted under applicable law; or
    4. exclude any liabilities that may not be excluded under applicable law.
  2. To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
  3. We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
  4. We will not be liable to you in respect of any loss or corruption of any data, database or software.
  5. We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
  6. We will not be liable to you in respect of any special, indirect or consequential loss or damage.
  7. You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity;
  8. 24.You agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions.


  1. Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
    • send one or more formal warnings to you;
    • temporarily suspend your access to our website;
    • permanently prohibit you from accessing our website;
    • block computers using your IP address from accessing our website;
    • contact any or all of your internet service providers and request that they block your access to our website;
    • commence legal action against you.
  2. Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation, creating and/or using a different account).


  1. We may revise these terms and conditions from time to time.
  2. The revised terms and conditions will be applicable for the use of our website from the date of publication on this website.
  3. You hereby relinquish any right you may have had, to be informed of any changes having been made to these terms and conditions.
  4. If you do not agree to the revised terms and conditions, you must stop using our website.


  1. You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
  2. You may not without our prior written consent assign, transfer, sub-contract or otherwise, deal with any of your rights and/or obligations under these terms and conditions.


  1. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
  2. If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.


  1. A contract under these terms and conditions is for our benefit and your benefit and is not intended to benefit or be enforceable by any third party.
  2. The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.


  • These terms and conditions shall be governed by and construed in accordance with South African law.
  • Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.


  • This website is owned and operated by Waterways Alberton.
  • We are registered in South Africa under registration number 2005/043686/23
  • Our principal place of business is at Shop 10, Alberton Lifestyle Centre, Saint Austell Street, New Redruth, Alberton
  • You can contact us:
    • 011 907 4820


Conclusion of sales and availability of stock

  1. Registered users may place orders for Goods, which Waterways Alberton or the Third Party Seller may accept or reject. Whether or not Waterways or the Third Party Seller accepts an order depends on the availability of Goods, correctness of the information relating to the Goods (including without limitation the price) and receipt of payment or payment authorization by Waterways Alberton for the Goods.
  2. Placing Goods in a wish list or shopping basket without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping basket  if stock is no longer available or the price thereof might change without notice to you. You cannot hold Waterways Alberton liable if such Goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.
  3. You acknowledge that stock of all Goods on offer is limited and that pricing may change at any time without notice to you. In the case of Goods for sale by Waterways Alberton, Waterways Alberton will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Goods are no longer available after you have placed an order, Waterways Alberton will notify you and you will be entitled to a refund of any amount already paid by you for such Goods.
  4. Please see details relating to Pre-orders in our FAQ’s: Pre-Order, which are incorporated by reference.


    • We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.
    • Payment can be made for Goods via –
  1. Credit card: where payment is made by credit card, we may require additional information in order to authorize and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorization is obtained by us for the amounts. If we do not receive authorization your order for the Goods will be cancelled. You warrant that you are fully authorized to use the credit card supplied for purposes of paying the Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;
  2. You may contact us via email at  to obtain a full record of your payment. We will also send you email communications about your order and payment.
  3. Once you have selected your payment method, you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.


  1. We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.


  1. Please refer to our Delivery and Returns Policy for more information about returning products (and related refunds, replacements or repairs)

Gift Vouchers & Coupons

  1. Waterways Alberton may from time to time make physical or electronic gift vouchers (“Gift Vouchers”) and promotional coupons or discounts (“Coupons”) available for use on the Website towards the purchase of Waterways Alberton Goods. Gift Vouchers and Coupons can only be redeemed while they are valid and their expiry dates cannot be extended. More specifically:

Gift Vouchers

  1. Gift Vouchers that are purchased by registered users are valid for 3 years after Sale. Gift Vouchers that Waterways Alberton gives away for free are valid for the period stated thereon. In each case, if your Voucher has not been used within that period, it will expire.
  2. Gift Vouchers cannot be used to buy other Gift Vouchers or Coupons. They do not accrue interest and are not refundable for cash once purchased. If your Voucher value is insufficient for the order you wish to place, you may make up the difference by paying via one of our other payment methods.
  3. Waterways Alberton is not responsible for any harm due to the loss, unauthorized use or unauthorized distribution of a Voucher, after it has delivered the Voucher to you or the email address nominated by you.


  1. There are two types of Coupons; a Coupon with a fixed amount of a discount, e.g. R100 off (“FixedCoupon“), and a Coupon with a percentage discount, e.g. 10% off (“Percentage Coupon“).
  2. Coupons are issued in Waterways Alberton’s sole discretion and we are entitled at any time to correct, cancel or reject a Coupon for any reason (including without limitation where a Coupon has been distributed in an unauthorized manner). Users do not have a right to Coupons, and Coupons cannot be earned. Coupons are issued under specific terms and conditions regulating when and how they may be used.
  3. As a general rule, and unless specified otherwise on the specific Coupon itself:
    • each Coupon can only be used once;
    • only one Coupon can be used per order;
    • only one Coupon can be used on the Website per person per promotion/campaign;
  1. a Coupon must be used at check-out – it cannot be used later on existing orders; and
  2. the value of the Coupon will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you.
  3. Coupons cannot be used to buy Gift Vouchers or other Coupons, and cannot be exchanged or refunded for cash or credit. Waterways Alberton is not responsible for any harm due to the loss, unauthorized use or distribution of a Coupon.
  4. If for any reason a Coupon does not reflect on the final amount due from you at check-out, you can contact to confirm if the Coupon is still valid.  If Waterways Alberton confirms that the Coupon is still valid and you have already placed your order, you can choose whether to cancel the order and place it again with the Coupon, or you can use the Coupon on your next order within the limitations of the specific Coupon’s terms and conditions.
  5. You may be required to submit the original communication containing the Coupon code, and any other information reasonably requested by Waterways Alberton, before you are able to use a Coupon.

Privacy policy


Waterways Alberton is committed to safeguarding the privacy of our website visitors and service users.

This policy applies where we are acting as a Responsible Party with respect to your personal data.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and/or services, we will ask you to consent to our use of cookies when you first visit our website.

In this policy, “we”; “us” and “our” refer to Waterways Alberton


This privacy policy describes the treatment of information provided or collected on the sites and applications where this privacy policy is posted, whether on our digital properties or on applications we make available on third-party sites or platforms. We follow this Privacy Policy in accordance with applicable law in the places where we operate.  In some cases, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms are to be read in conjunction with this policy.

Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications), the information you provide may be separately collected by the third-party.

The information we collect is covered by this Privacy Policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications.

Please also keep in mind that our sites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites.

We encourage you to be aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your personal information.


We collect two basic types of information – personal information and anonymous information – and we may use personal and anonymous information to create a third type of information, aggregate information. For example, we collect:

●   registration information – information you provide us with when you create an account, enter a promotion, or link your profile to a third-party site or platform with your registration accounts, such as your first name and surname, country of residence, gender, date of birth, email address, username, and password;

●   transaction information – information you provide us with when you request more information, contact or purchase a product or service from us, such as your postal address, telephone number, order and payment information;

●      information you provide in public forums on our sites and applications, such as your public posts;

●    information sent either be one-to-one or within a limited group using our message, chat, post, or similar functionalities, where we are permitted by the applicable law to collect this information;

●      location information – information provided by a mobile device or other device interacting with one of our sites or applications (including through beacon technologies), or associated with your IP address, where we are permitted by law to process this information;

●   activity information about your use, and the use by any person(s) you authorise through your account, of our sites and applications, such as the content you view or post, how often you use our services, and your preferences; and

●    use, view device data when you visit our sites, use our applications on third-party sites or platforms, or open emails we send, including your browser or unique device identifier, and IP addresses.


We collect information you provide to us when you request or purchase products, services, or information us, register with us (including when you link your profile on a third-party site or platform with your registration account), participate in public forums or other activities on our sites and applications, respond to guest surveys, or otherwise interact with us using one or more devices.  

We collect information through a variety of technologies, such as cookies, analytics tools, Flash, pixels, and Web beacons.

You consent to us acquiring information from other trusted sources to update or supplement the information you provided or we collected automatically, such as when we validate postal address information. Applicable laws may require that you authorise the third party to share your information with us before we can acquire it.


●   We may process data about your use of our website and services (usage data). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. This usage data may be processed for the purposes of analysing the use of the website and services.

●      We may process account data, which may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.

●   We may process your information included in your personal profile on our website (profile data). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services.

●     We may process your personal data that is provided in the course of the use of our services (service data). The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.

●     We may process information contained in any enquiry you submit to us regarding goods and/or services (enquiry data). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.

●      We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (transaction data). The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.

●  We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (notification data). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.

●      We may process information contained in or relating to any communication that you send to us (correspondence data).



We will not share your personal information with a third party except in limited circumstances, including:

When you allow/consent to us sharing your personal information with another company, such as:

● Electing to share your personal information with carefully selected companies so that they can send you offers and promotions about their products and services; and

●   Directing us to share your personal information with third-party sites or platforms, such as social networking sites. Please note that once we share your personal information with another company, the information received by the other company is controlled by that company and becomes subject to the other company’s privacy practices.

●    When companies perform services on our behalf, like package delivery, marketing and advertising, and  customer service; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law; and

●      When we share your personal information with third parties in connection with the sale of a business, to enforce our Terms and Conditions, to ensure the safety and security of our guests and third parties, to protect our rights and property and the rights and property of our guests and third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law.


The security, integrity, and confidentiality of your information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect user information from unauthorised access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.

You consent to us retaining all your personal information for a period of three years after:

(a)            termination of your membership;

(b)            your last electronic or telephonic communication with us;

(c)             your last electronic or telephonic transaction with us;


In this section, we summarise the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under the data protection law are:

(a)      the right to access;

(b)    the right to object to processing – you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

(c)      the right to complain to the Regulator;

(e)      the right to withdraw consent;

(f)       you have the right to have any inaccurate personal data about you rectified;

(g)     you have the right to restrict the processing of your personal data when: you contest the accuracy of the personal data or processing is unlawful;

(h)     you have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for:  the performance of a task carried out in the public interest or in the exercise of any official authority vested in us, or the purposes of the legitimate interests pursued by us or by a third part. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with our Information Officer who is responsible for data protection.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.


From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. It is your obligation to check on a regular basis whether the policy has changed.


10.1 This website is owned and operated by Waterways Alberton
10.2 We are registered under registration number 2005/043686/23
10.3 Our principal place of business is at
Shop No. 10
Alberton Lifestyle Centre
New Redruth, Alberton


You can contact us:
By post, to
P.O. BOX 1278
By telephone, on 011 907 4820  or
By email on


Name: LeRoux Seegers 
Telephone Number: 011 907 4820

E-Mail Address:

Changes to these Terms and Conditions

  1. Waterways Alberton may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.
  2. Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.

Ownership and copyright

  1. The contents of the Website, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website (“Website Content”) are protected by law, including but not limited to copyright and trade mark law. The Website Content is the property of Waterways Alberton, its advertisers and/or sponsors and/or is licensed to Waterways Alberton.
  2. You will not acquire any right, title or interest in or to the Website or the Website Content.
  3. Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorized in terms of these Terms and Conditions or otherwise provided for in law. To obtain permissions for the commercial use of any Website Content contact us via email at
  4. Where any of the Website Content has been licensed to Waterways Alberton or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.


  1. The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.
  2. Whilst Waterways Alberton takes reasonable measures to ensure that the content of the Website is accurate and complete, Waterways Alberton makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. If any such representations or warranties are made by Waterways Alberton’s representatives, Waterways Alberton shall not be bound thereby.
  3. Waterways Alberton disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.
  4. In addition to the disclaimers contained elsewhere in these Terms and Conditions, Waterways Alberton also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, Trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardize or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardize, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or willful misconduct of Waterways Alberton, its employees, agents or authorized representatives. Waterways Alberton thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of the Website.

Limitation of liability

  1. Waterways Alberton cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or willful misconduct of Waterways Alberton, its employees, agents or authorized representatives. You are encouraged to contact us to report any possible malfunctions or errors by way of email to


You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You will be responsible for paying for your own delivery costs for returning your item. Delivery costs are nonrefundable. If you receive a refund, the cost of return delivery will be deducted from your refund.

Visit Us

Alberton Lifestyle Centre, Saint Austell Street, New Redruth, Alberton, 1450

Give us a call

Alberton: 011 907 4820

Connect Online

We would love to hear from you!

If you have any questions, comments or concerns regarding our products please don’t hesitate to get in touch with us.


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